Oaks Analytics Ltd (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services, including analytics consultancy, professional training, and customer advocacy.
1. Information We Collect
We may collect the following personal information when you fill out our contact form, send us an email, register for a training programme, or otherwise communicate with us:
- Your name
- Email address
- Phone number
- Any other information you voluntarily provide in your message
If you engage us for customer advocacy services, including forensic examination of bank statements, we may also collect relevant banking or financial information necessary to provide that service.
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and provide the services you request
- Process registrations for training programmes
- Communicate with you about your requests, appointments, or service updates
- Improve our website and customer service
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Data Security
We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
4. Cookies
Our website may use basic cookies to enhance your browsing experience. These cookies do not contain personal data and are used only for functionality, such as remembering your preferences. You may disable cookies in your browser settings.
5. Embedded Content and External Websites
Our website may include links to external websites, such as payment gateways or resource articles. These websites have their own privacy policies, and we are not responsible for their privacy practices or content.
6. Your Rights
Under the Nigeria Data Protection Act (NDPA) 2023 and other applicable laws, you have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate or incomplete information
- Request deletion of your personal information, subject to legal or contractual obligations
To exercise any of these rights, please contact us using the contact details below.
7. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us via info@oaksanalytics.com or from our contact us page