FAQs
General
We are located at Valid House, 14 Colliery Avenue (behind Modotel), GRA, Enugu, Enugu State, Nigeria. We serve clients nationwide through online and remote delivery.
Yes. We serve clients across Nigeria through our online training programmes, remote consultancy services, and virtual client meetings.
Yes. Oaks Analytics Ltd is duly registered with the Corporate Affairs Commission (CAC) of Nigeria. Our bank statement recovery service is one of the legally registered objects of the firm.
Analytics Consultancy
We offer data audits, performance analysis, market research, and custom dashboards to help organisations make informed decisions.
You can contact us via phone, email, or the website contact form. We’ll schedule a consultation to understand your needs.
We work with organisations across sectors—including banking, telecommunications, NGOs, government, and small and medium-sized enterprises (SMEs).
Bank Statement Recovery & Advocacy
Bank statement recovery is the process of conducting a forensic review of your bank statements to identify erroneous charges, unauthorised deductions, and regulatory infractions. We help you recover these funds from your bank.
Yes. Our forensic review services are grounded in Nigerian law and Central Bank of Nigeria (CBN) regulations, including the CBN Consumer Protection Regulations and Guidelines on Bank Charges.
Professional Training
Through Oaks Analytics Academy, we offer certification programmes in Data Analytics and Research Analytics & Methodology.
All training is delivered online via our LMS, WhatsApp, and Google Meet – making it accessible to students across Nigeria and beyond.
Both certification programmes are 4 months (self-paced, designed for working professionals).
Yes. Our training programs are structured for both beginners and advanced learners, with practical, hands-on learning.
Payment & Policies
We accept Paystack (card and bank transfer) and direct bank transfer.
Yes. We offer initial free entry, but limited to one module. A 50/50 split payment plan for courses above ₦100,000. Full upfront payment attracts a 5% discount.
If you request a refund within 48 hours of enrollment (and have not accessed any course materials), you will receive a 90% refund (10% admin fee applies). No refund is available after you have accessed course materials or after 7 days.
Yes. VAT is charged on all services in accordance with Nigerian tax regulations.
Yes. We provide receipts for all payments and formal invoices for corporate clients upon request.
Partner
Yes. We are building a national network of commission-based partners. No monthly targets. No upfront costs. You earn when you bring clients or deliver value. Work from anywhere in Nigeria.
Complete the Partner Registration Form on our website. We will review your application and contact you within 48 hours.
Partners are paid within 7 days of Oaks Analytics receiving cleared payment from the client.
Yes. Withholding tax (WHT) is deducted at source: 5% for individuals and 10% for corporate entities. A WHT receipt is provided for tax purposes.
Data Privacy & Security
We take data privacy and security seriously. Our handling of client data complies with the Nigeria Data Protection Regulation (NDPR) and the Nigeria Data Protection Act (NDPA) 2023. We collect only the data necessary for your case, store it securely, and never share it without your consent.
Yes. We treat all financial data with the highest level of confidentiality and security. Only authorised personnel have access to your data, and it is stored securely.
Yes. You may request access to, correction of, or deletion of your data at any time.
